Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
Although due to the nature of the products we sell, we ask you to provide proof of your age before we can process your order. This can be done sending us a copy of your passport or driving licence. We will then store your proof so you will not have to resubmit it for future orders.
We accept all major credit/debit cards (excluding American Express), PayPal payments, Cash, Cheque, Postal Orders and Bank Transfers. Paying with your credit/debit card online is the easiest way to pay. If you do not wish to pay online, you may send your credit/debit card information via phone, fax or by post. If you want to pay using an alternative method, please place your order and we will contact you via email with further instructions.
Shipping is FREE for any order placed in the UK. If you are shopping from Europe, North America or anywhere else, we will charge you a fixed fee of £8.
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If an item is out of stock, we will email you within 2 working days with a delivery schedule and you will be given the choice whether to place the item on back order, swap it for another item, or cancel your order.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we supply you with a delivery schedule. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.